Who is the Controller of your data?

The Controller of the data processing referring to the different processes regarding the management of users, clients and potential clients, collaborators and suppliers is MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP with registered office in Avenida Ama Kandida 21, 20140, Andoain (province of Guipúzcoa) and VAT Number F20585576 .

 

For the purposes of our data protection policy, the contact telephone number is 943 594 400 and the contact email is comercial@msigrupo.com .

 

What kind of data do we have about you and how have we obtained them?

The categories of personal data that is MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP, deals with about its users are:

• Identification personal data
• Postal or electronic email, telephone contact number
• Commercial information
• Economic and transaction data
• Image, voice

 

All the aforementioned data we have obtained or directly from you through the presentation of a commercial offer, contractual proposal, etc. or through your company to provide us with identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It will be an obligation of yours or your company to provide us with the updated data in case of modification.

Regarding data on job candidates, we have obtained your personal data by submitting a CV on your behalf or obtaining your application through the services of an employment portal. In the latter case, you have authorized said transfer of your personal data to our company when inserting your curricular data in the employment portal.

 

How long will we keep your data?

The personal data related to individuals linked to potential customers, customers and suppliers that MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP  collects through the different contact and / or information collection forms will be kept as long as the deletion is not requested by the interested party. The personal data provided by our customers and suppliers will be kept while the commercial relationship between the parties is maintained, respecting in all cases the minimum legal terms of conservation according to the matter.

In any case, MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP will keep your personal data for a period of time that is reasonably necessary, taking into account our needs to respond to issues that arise or solve problems, make improvements, activate new services and meet the requirements required by applicable law. This means that we can keep your personal data for a reasonable period of time even after you have stopped using our products or have stopped using this website. After this period, your personal data will be deleted from all systems of MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP.

 

What is the legal basis for processing your data?

In MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP we process the personal data provided by the user in order to manage different activities derived from specific procedures performed in sales, after sales service, supplier management, candidate management, quality of services, etc. In this way, we will use your data to carry out some of the following actions based on the respective legal basis:

PURPOSE OF THE PROCESSING ACTIVITY	LEGAL BASIS
Commercial communications	Consent
Fiscal, accounting and administrative management with professional collaborators, commission agents, etc.	Execution (pre) contract; Regulatory obligation
Tax, accounting and administrative management with suppliers	Execution (pre) contract; Regulatory obligation
Management of quality processes / monitoring and audits of suppliers	Consent
Data management of suppliers to make payments-transfers and direct debits / accounting / tax and billing	Execution (pre) contract; Regulatory obligation
Management of data of collaborators for operations of report, settlement and payments	Execution (pre) contract; Regulatory obligation
Treatment of data of suppliers / collaborators-prescribers to respond to the debt requirements by third parties (commercial levies)	Execution (pre) contract; Regulatory obligation
Operations in legal, fiscal, labor and administrative legal advice	Consent; Execution (pre) contract; Regulatory obligation
Accounting, tax, administrative and customer billing management	Execution (pre) contract; Regulatory obligation
Operations in deferrals of payments, withdrawals and refinances to clients.	Consent, Execution (pre) contract;
Management of contracting by clients legal entities in physical, electronic or telephone form.	Execution (pre) contract
Management of customer data to make payments-transfers and direct debits / accounting / tax and billing	Execution (pre) contract; Regulatory obligation
Customer complaints / complaints service	Consent
Claims operations of amounts owed to delinquent clients extrajudicially	Legitimate Interest
Processes of search, evaluation and selection of candidates	Consent

 

Regarding legal basis mentioned above, you are obliged to provide personal data, in the event that you do not provide your personal data, your contract can not be executed or comply with legal obligations or derived from official authority.

 

To which recipients will your data be communicated?

MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP will never share your personal data with any third parties that intends to use them in their direct marketing actions, except in the case that you have expressly authorized us to do so.

We inform you that we can provide your personal data to Public Administration bodies and competent authorities in those cases that MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP receives a legal requirement by said Authorities or in cases that acting in good faith, we consider that such action is reasonably necessary to comply with a court process; to answer any claim or legal claim; or to protect the rights of MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP or its customers and the general public.

MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP can provide your personal data to third parties (for example, Internet service providers that help us manage our website or carry out the contracted services, support companies and IT maintenance, logistics companies, agencies and tax and accounting advice, commercial communication support, etc.); always under your express authorization that you can rescind whenever you wish. In any case, these third parties must maintain, at all times, the same levels of security as MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP. Your personal data, when necessary, will be bound by legal commitments in order to keep your personal data private and secure, and in order to use only the information following specific instructions from MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP.

 

What are your rights as affected or interested person?

Anyone has the right to obtain confirmation on whether MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP is processing personal data concerning him/her, or not.

In particular, the user can request the right of access to their personal data, as well as receive them in a structured, commonly used and machine-readable format (Right to data portability).

Likewise, the user may request the right to rectify inaccurate data or, if appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.

In addition, in certain circumstances, the user may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, the user may exercise their right to object their personal data. MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.

Likewise, we inform you that you have the right to erasure the given consents at any time, without affecting the legality of the processing based on the prior consent to its withdrawal.

Likewise, the user is informed that at any time he / she can exercise the aforementioned rights by writing to us using the contact that appear in Section 1, ‘Data Controller’ of the present Policy Privacy of MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP attaching a copy of a personal identification document. Likewise, you can send us an email to the following address comercial@msigrupo.com.

You will also have the right to bring and action before the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.

Agencia Española de Protección de Datos.

C/ Jorge Juan, 6

28001 – Madrid

Telf. 901100099 / 912663517

 

Protection of personal data in use of the web page’s users.

In accordance with the current Regulation (EU) 2016/679, MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP informs that the personal data of the users of the website will be treated for the processing activity indicated in each form of data collection from our website on behalf of MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP. Said processing of your data will be processed because of your consent.

Also, we inform you that except legal obligation or express consent on your part MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP will not communicate your data to third parties.

Likewise, the user is informed that at any time he or she may exercise the rights of access, rectification or erasure of data as well as having other rights recognized in this document and regulated in Regulation (EU) 2016/679, notifying them to MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP,Avenida Ama Kandida 21 20140 Andoain (province of Guipuzcoa), e-mail: comercial@msigrupo.com.

Furthermore, in accordance with the provisions of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP undertakes not to send advertising through email without having previously obtained the explicit consent of the recipient.

 

Other information of interest about our privacy policy

 

Security measures

MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP adopts the security levels required by the European and Spanish regulations in force in data protection taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing, as well as the risks of varying likelihood and severity for rights and freedoms of natural persons posed by the processing.

Data processing of minors

Under the Regulation (EU) 2016/679 and the LOPDGDD 3/2018, minors over 14 years of age can give their consent to the contracting of services of the information society, such as registration in a forum, the completion of a contact form, etc. However, it will be the responsibility of MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP to verify the accuracy of the indicated age by the minor.

For the processing of data minors below the age of 14, such processing shall be lawful only if and to the extent that consent is given or authorized by the holder of parental responsibilities over the child.

Modifications of our Data Protection and Privacy Policy

Please, note that MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP may update or change this data Protection Policy for Clients, Suppliers and Users. Please check this section regularly to see what changes may have existed and how they may affect you.

Why is it necessary to accept this data Protection and Privacy Policy?

This section of Privacy Policy of MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP website provides you in an easily accessible way all the necessary information so that you can know the type of personal data that MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP maintain on Clients, Suppliers and Users, the purposes pursued, the rights that data protection regulations recognize you as affected user and how to exercise those rights. Therefore, with the deliberate sending of your personal data through our means of contact and / or with the beginning of the commercial relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it, or certain national or regional regulations enable us to do so.

In any case, we must warn you that a refusal on your part to provide certain requested information could hinder the development of the contractual relationship between the parties with possible serious consequences at the time of providing the various benefits contemplated in the commercial contract with the contracting party.

If you have any questions regarding this section of Privacy Policy of MONDRAGON SISTEMAS DE INFORMACIÓN S.COOP please contact the company using the address provided in Section 1, ‘Data Controller’ and we will be happy to assist you and answer any additional questions you may have.

 

Applicable legislation

These conditions shall be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.